Refund policy

Refund Policy 

All Sales Are Final. We strive for customer satisfaction. Unfortunately, due to the nature of most items sold, we do not accept returns, or exchanges. 

However, we are more than happy to accommodate you in the event of mistakes on our behalf. 

Products must be in its complete original packaging with tag, unused and unaltered in any way. Contact Us within 3-5 days after the order is received. Refund will be  processed immediately once package is received and in proper condition. Funds will be returned through original payment within 2-5 business days depending on your financial institution. 

IMPORTANT NOTICE 

Roze Essentials is not responsible for incorrect wig measurement orders. Utilize our Resource tab to learn how to accurately take head measurements for a perfect fit. If you still need of assistance feel free to Contact Us via email: Support@rozeessentials.com. 

By purchasing you(purchaser) agree and understand our(RozeEssentials.com) Terms and Conditions.